Just last 
year Giacom with pride became one of the first ever step three distributors having Sophos in the united kingdom. We trapped having Robert Marchant of Tinder Agency on their contact with altering Sophos licences out to Giacom.
Tinder Firm try a they help organization providing telecoms, They gizmos, system system plus to different people. We’ve been a great Giacom partner for more than five years.
Fantastic! Any queries we have are always answered easily, and you will Giacom’s studies information have been greatly great for our very own provider group. Our very own Membership Movie director Samantha Fleming pointed united states toward Giacom’s studies webinars, which are straightforward and simple to help you break-down.
Economically our company is also very pleased with the easy buy purchase procedure and monthly agreements. Like, Sophie Rea out of your finance people has been quite beneficial when you look at the making sure that our very own invoices always line up with the fee works. In addition to we now have never ever had any problems with account control, for even example if the an end-affiliate change the providers term your team manage it very it doesn’t lead to one payment delays – your own funds people will always be screw involved.
We have been a Sophos silver mate for about several years. 1st i checked-out a good amount of cybersecurity choices and you will Sophos are the first choice – all of our provider cluster speed they very.
When Sophos launched they would be utilizing distributors in lieu of offering they head so you’re able to all of us, the Sophos Account Manager open to function with the newest button having you.
So we were install which have some other Affect Supplier (CSP) not the same as Giacom. Initially we don’t brain since this CSP got very good online ratings – nonetheless they turned into a horror! In the first 6 months we’d things such as for example 3 more nonresponsive Membership Executives, speed misquotes, borrowing notes not being honoured, licences not being triggered, plus. Such as, one of the prevent-users is actually waiting more than 30 days because of their brand new Sophos licences, and we also was in fact going after for this each day – it absolutely was a total almighty faff!
Once we realize during the Giacom’s newsletter which they was also Sophos distributors, i got back experience of Samantha to help united states switch over.
Samantha and Sophie was in fact very helpful in enabling you install which have Sophos, as well as the Sophos Professional cluster was indeed fantastic that have bringing united states right estimates and you may responding the questions. Top honors times having Giacom are great, in 24 hours or less we are able to trigger our very own Sophos licences – unlike our earlier in the day merchant where we could be wishing days.
Research study: Tinder Company suggests provisioning Sophos through Giacom
Also Giacom’s files is actually less difficult and easier so you’re able to techniques. The past Sophos provider had long and perplexing purchase purchase versions, however, Giacom’s models is easy and quick in order to submit.
“Changing the Sophos agreements out to Giacom features needless to say stored you some time and stress! There isn’t to be concerned about waiting around for any activities to become fixed and that i cannot spend your time going after responses everyday like I did so at my earlier in the day CSP.”
Giacom look after any tech products very quickly. Emma Hadley throughout the Finance group and you may Tracey Seymour on Sophos Pro cluster already deal with all of our term contracts, the price and you may professionalism could have been a great assist!
Switching all of our Sophos agreements over to Giacom has actually naturally conserved all of us time and be concerned! It is good comprehending that in 24 hours or less from filling out a good PO the latest Sophos cluster commonly turn on the order versus procedure. I don’t have to worry about waiting for one affairs to getting fixed and that i usually do not spend time chasing responses everyday instance I did inside my earlier in the day CSP.
And additionally Giacom keeps all of us cutting edge with the any one of our very own product upgrades or changes. A recent analogy happens when Samantha helped you flow our Microsoft 365 licences over to Microsoft’s The Trade Sense (NCE) and you will wishing all of us for the NCE price changes.
As a result of Giacom we could bring our very own prevent-profiles last-minute signal ups so you’re able to Sophos, because there’s absolutely no holding out. Plus, he’s the option of sometimes identity otherwise monthly Sophos licences to fit their company.
Having Sophos and you will Microsoft 365 undoubtedly, the service is great for. The employees just who I’ve spoken to usually have quick solutions. Samantha constantly sees the phone as well as helps me personally with things that aren’t part of this lady day-to-go out. I might 100% however strongly recommend Giacom!
To chat to your team about how exactly we could assist your own organization, identical to we aided Tinder Firm, complete this type to help you consult a call right back.
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Registered Workplace: Milton Gate, 60 Chiswell Street, London area, EC1Y 4AGCompany Zero. 03813447 Joined in The united kingdomt & Wales | VAT Count: GB243658688
Into the 2020, Giacom, DWS and you may Partnership Roadway turned part of the same gang of businesses, combining three channel top alternatives – telecoms, cloud software characteristics and you can affect charging you.